Form automation - Provide condition to check if no form has been attached

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: None
    • 14
    • 2

      Currently we have the following condition in automation to check if forms are attached.

      This creates a need for using an if/else block which then creates a whole if block that is not needed. The need is to check and perform actions when there are no forms attached.

      Workaround

      You may use the following JQL (also as a condition) with Total Forms, to identify requests that have no Forms attached:

      ("Total forms" = EMPTY or "Total forms" = 0)

       

            Assignee:
            Unassigned
            Reporter:
            Bhaargavi Natarajan
            Votes:
            14 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated: