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  1. Jira Service Management Cloud
  2. JSDCLOUD-14309

Atlassian Assist sends multiple cards in the triage channel in MS Teams about a request created

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    • Icon: Bug Bug
    • Resolution: Cannot Reproduce
    • Icon: Low Low
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      Issue Summary

      Atlassian Assist sends multiple cards in the triage channel in MS Teams about a request created.

      Steps to Reproduce

      This is not reproducible in all instances.

      Expected Results

      Sends a single card to the triage channel for each request.

      Actual Results

      Sends multiple cards to the triage channel for a single request.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

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          35 kB
          Lucas Silva

              34c3de0127a5 Sruthika Boppana
              071c9571cc6b Lucas Silva (Inactive)
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                Created:
                Updated:
                Resolved: