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  1. Jira Service Management Cloud
  2. JSDCLOUD-14241

Request Participants are not receiving Slack notifications when added to Jira tickets

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    • Icon: Suggestion Suggestion
    • Resolution: Fixed
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      Issue Summary:

      Currently, Request Participants are not receiving Slack notifications when added to a ticket.

      Expected Results:

      Users should receive Slack notifications when added as Request Participants.

      Actual Results:

      At present, users don't receive Slack notifications upon being added to a ticket as Request Participants.

      Workaround:

      Unfortunately, there is currently no known workaround to address the absence of request participant notifications in Slack. A workaround will be provided here when available.

              Unassigned Unassigned
              chughini Carlos Ughini
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                Created:
                Updated:
                Resolved: