Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-14186

Improve Attachment visibility on Agent/Request Channels

XMLWordPrintable

    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • JSM Chat
    • None
    • 2

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      At the moment when an attachment is added to an issue, it is synced to Slack channels as a link, and it seems that a message with a paperclip emoji is added on behalf of the user.
      It would be helpful if Assist could just add the attachment file in the slack thread directly and no unnecessary emoji.

              Unassigned Unassigned
              6842b65324be Bruno Moreira (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

                Created:
                Updated: