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  1. Jira Service Management Cloud
  2. JSDCLOUD-14161

Nest smart values in Automation

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      Using Automation for Jira, I'd like to nest smart values as follows:

      {{project.properties.issue.component}}

      Assuming a project property like this:

      {
key: "Component A",
value: "5caccd8a1608c412138787e3"
}

      And also support complex JSON objects stored in entity properties, like so:

      {{project.properties.issue.component.approver2}}

      The project property would look like this:

      {
    key: "Component B",
    value: {
       "approver1": "5cc8aeebcbbec211ec62a0ec",
       "approver2": "5e7bf681dde7030c4f20dec6"
    }
}

      But even better would be if we could have a single Project property with these mappings, like so:

      {
    key: "MappingList",
    value: {
        "Component A" : {
               "approver1": "zyx",
               "approver2": "wvu",
        },
        "Component B" : {
        "approver1": "abc",
                "approver2": "xyz",
        },
               "Component B" : {
              "approver1": "def",
       "approver2": "ghi",
      },
      }
}

      And we could reference it like this:

      {{project.properties."MappingList".{{issue.component}}.approver2}}

      Introducing nested smart values would be a great addition to be used in conjunction with the create lookup table feature. For example:

      {{Lookuptable.get("{{smartvalue}}")}}

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              19d5cab36386 Raf (Inactive)
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                Created:
                Updated:
                Resolved: