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  1. Jira Service Management Cloud
  2. JSDCLOUD-14060

Assets: Ampersand sign (&) in users display name is rendered as HTML entity & within user type attribute

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Medium Medium
    • Assets - UI
    • None

      Issue Summary

      If users' display name contains an ampersand sign (&) then on Assets UI under user type attribute is represented with HTML entity

      &

      This is reproducible on Data Center: (no) 

      Steps to Reproduce

      1. Create an Atlassian Account with display name which contains ampersand sign (&). For example, I created an account A&A@example.test.com which made the display name as A&A 
      2. Create a object with user type attribute
      3. Add the user created in step#1 in the user attribute

      Note: Also tested with other special characters like:
      – Plus sign +
      – Hyphen -
      – Underscore _
      – Tilde ~
      for these characters it shows correct display name

      Expected Results

      Users display should be A&A in the Assets view

      Actual Results

      We see user display name as

      A&A

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Assets_ampersand_UI_bug.png
          50 kB
          Alim A.
        2. image-2024-05-15-11-26-26-362.png
          87 kB
          Thomas Barker
        3. image-2024-05-15-11-26-43-267.png
          15 kB
          Thomas Barker

              b5485955f50a Michael Fedulov
              3d70865c1864 Alim A.
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                Created:
                Updated: