Problem Definition

If an user account is set on an attribute for an Asset Object or as a owner/stakeholder/responser for Service, and that account is deactivated in user management, it doesn't sync into Asset, which will still list that user. This may impact automation rules and alerts.

Currently admins need to manually remove the user account from attribute value on object or service. This is also detailed on What happens in Assets when an Atlassian account linked to an Object is deactivated or deleted.

Suggested Solution

When an user account is set to inactive/removed, Asset should automatically remove the user account if it's present in user type attribute.