Issue Summary

When a newline is included in the ticket body text, the text after the newline cannot be viewed from Slack.

This is reproducible on Data Center: (n/a)

Steps to Reproduce

1. Create a ticket from the Assist app.　Include a sentence with a line break in the body.
2. check the ticket created from the triage channel.

Expected Results

The full text of the body can be viewed from Slack.

Actual Results

In Slack, The lines of text appear concatenated together as if there were no line breaks or blank lines in between

In Jira, the lines of text appear as they were originally entered, formatted with line breaks observed and kept.

result when viewing issue created from triage channel in Slack:

How it looks in Jira after being created:

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available