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  1. Jira Service Management Cloud
  2. JSDCLOUD-13988

Articles with emoticons are not rendered correctly in Widget

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    Description

      Issue Summary

      Emojis are broken when articles are opened using the widget

      Steps to Reproduce

      1. Add emoticons in an article
      2. Access the article via the Widget

      Expected Results

      Emoticons should render in the Widget view

      Actual Results

      Emoticons are appearing distorted or in a non-linear format.

       

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        1. image-2024-04-30-19-01-16-954.png
          426 kB
          Anusha A
        2. image-2024-04-30-19-00-36-752.png
          460 kB
          Anusha A

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            Unassigned Unassigned
            ad2f74b406eb Anusha A
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            Dates

              Created:
              Updated:
              Resolved: