-
Suggestion
-
Resolution: Unresolved
-
None
-
7
-
7
-
Issue Summary
The assets objects custom field is not currently part of the supported fields for chat.
Suggested Solution
Add support for the assets objects custom field to Atlassian Assist.
Workaround
The virtual agent can be used to redirect the help seeker to request forms on the portal.
- duplicates
-
JSDCLOUD-12830 Support Asset custom fields in JSM Virtual Agent
- Gathering Interest
-
JSDCLOUD-13237 Allow virtual agent to integrate with and access Jira Service Management Assets
- Gathering Interest