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  1. Jira Service Management Cloud
  2. JSDCLOUD-13945

Implement Branch Looping in Intent Flows for Efficient Navigation

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    • Suggestion
    • Resolution: Unresolved
    • Virtual Agent
    • None
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    Description

      This feature request seeks the introduction of a capability within assist flows that allows a user's decision at one point (e.g., selecting "No") to redirect them into an existing, previously defined branch of the flow, without the need to replicate the branch content. This functionality aims to streamline the creation and management of assist flows by enabling efficient branch reusability and simplifying user navigation.

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            Unassigned Unassigned
            317736dc7953 Matt Rugamas
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              Created:
              Updated: