Issue Summary

When a date picker field is set to hidden with a default value on the Request Form on the customer portal, the issue fails to be created with the following error:

Couldn't send request
This form contains a hidden field whose default value has not been configured correctly

Steps to Reproduce

1. Add a date picker field to request type /request form
2. Set the custom field to hidden with a default date value
3. Set your language to French
4. Select request form from the portal and create a request

Expected Results

The issue is created with the values noted for the hidden field with the default date assigned.

Actual Results

The portal surfaces the error below and fails to create the issue.

Couldn't send request
This form contains a hidden field whose default value has not been configured correctly

Workaround

• Change your platform language to English and the issue is created as expected.
• Remove the hidden field from the request form and use automation to populate a default value.