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  1. Jira Service Management Cloud
  2. JSDCLOUD-13752

Get approvals API to return the timeline in case of multiple approvers

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      Issue Summary

      Use Get approvals, to get approval timeline for multiple approvers.
      Currently, API gives the final approval time and not individual approval time.

      Steps to Reproduce

      1. Create an issue in JSM that has 2 approvers for example: A and B.
      2. Let both approvers A and B complete the approval
      3. Check the timestamps of approvals in the UI. Let's say A approved t t1 and B approved at t2. The approval process finished at t2 with the second approval.
      4. Use the API and get to the approval timestamp for individual users in the API that is t1 and t2.

      Expected Results

      Get the timestamps of when each user approved the issue (t1 and t2).  

      Actual Results

      The final approval time (t2) is present. Individual approval times are missing. 

      Workaround

      No supported workaround at this point. 

              Unassigned Unassigned
              02b6e4b6fae2 Ankur Bhalotia (Inactive)
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                Created:
                Updated:
                Resolved: