Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-13738

Ability to show/list values(like Server/DC) with keyword search for Assets fields in JQL

    XMLWordPrintable

Details

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Problem

      This is about feature parity between Assets on DC/Server and Cloud for an Assets custom field in JQL search.

      • Server: Once the Assets field is selected in Jira Basic search, the Assets values are shown in the drop-down. Do a keyword search and see the associated values coming up for selection.
      • Cloud: The same action ends up showing "Run AQL search" which means that a user has to go to the Assets section to look for the Assets data and put the exact name.

      Suggested Solution

      The behaviour should be the same for both cloud and server.

      Why This Is Important

      The behaviour in server more user-friendly as the user doing the JQL search will not have to know the Assets value by heart or go to Assets section to look for the exact Assets attribute value. 

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available.

      Attachments

        1. Cloud.png
          Cloud.png
          21 kB
        2. Server.png
          Server.png
          48 kB

        Activity

          People

            Unassigned Unassigned
            cf3a9e2a2246 Diptajeet Datta
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated: