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  1. Jira Service Management Cloud
  2. JSDCLOUD-13704

Form Field: Support @mention user from Form Paragraph field

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      Support @mention user from Form Paragraph field.

      Form Paragraph field brings rich text, however it does not support feature to @mention user yet.

      A common use case is linking a Paragraph field to request description and let customer to fill it in from Portal Create. This feature would allow customer to @mention agent from Portal Create within Forms.

      Also, it would allow user to mention users from the form itself.

              Unassigned Unassigned
              77520d6f2646 Lee Wang
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