Setting a role based user filtering on a user picker custom field doesn't search the user expected

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    • 1
    • Minor

      Issue Summary

      Customer field user filtering doesn't work with Roles.
       

      Steps to Reproduce

      1. Give a user permission to be a part of a specific group. for example customer group in JSM. 
      2. The user is a member of jira-servicemanagement-customers-atl-test-abhalotia
      3. Add this group to a project role TEST. 
      4. create a custom field called CF_user_TEST (user picker)
      5. Enable user filtering 
      6. Add this Custom Field in a Request Type, and check use present value and hide from portal as shown in the screenshot. And then save. the changes.
      7. An error will come up 
        We couldn’t save your changes
        We couldn’t update the “test -1” issue type. Refresh and try again.

      Expected Results

      No error is expected.

      Actual Results

      We couldn’t save your changes
      We couldn’t update the “test -1” issue type. Refresh and try again.

      Workaround

      A workaround is if we replace User Filtering with groups, for example Group: jira-servicemanagement-customers-atl-test-abhalotia

              Assignee:
              Unassigned
              Reporter:
              Ankur Bhalotia (Inactive)
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                Created:
                Updated:
                Resolved: