["Agent replies now default to public" change] Ability to keep option to defaulted to private for Slack Assist

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: JSM Chat
    • None
    • 0
    • 5

      Regarding Creating a more cohesive Assist experience in Slack announcement, the feature of setting where agent replies default to private will remove from on March 27, 2024.

      The change should be significant impact to the customer even available to use internal comment.

      Please help to ability to keep the option to defaulted to private settings as Slack Assist feature.

            Assignee:
            Srini Chakravarthy
            Reporter:
            K.Kitajima
            Votes:
            59 Vote for this issue
            Watchers:
            18 Start watching this issue

              Created:
              Updated: