Using the "Run script using Jira Edge Connector" Automation action results in an error

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    • 2
    • Severity 3 - Minor

      Issue Summary

      The Jira Edge Connector (JEC v0.1.0) fails to process messages when triggered by the "Run script using Jira Edge Connector" Automation action, resulting in an error log. This issue is due to a mismatch between the job ownerID and the message ownerID. A fix is available in the official repository of the JEC repository but has not been officially released in the integrations repository.

      Steps to Reproduce

      1. Set up JEC locally in your on-prem environment.
      2. Create an automation rule using the "Run script using Jira Edge Connector" action.
      3. Update the ApiKey in the JEC config.json file
      4. Trigger the automation rule.

      Expected Results

      The JEC should process the message and execute the specified script without errors.

      Actual Results

      The JEC fails to process the message, and the below exception is thrown in the jec<pid>.log file:

      ERROR[Timestamp] Message[Message ID] is invalid, will not be processed. 

      Workaround

      Currently, users can download and configure the JEC from its official repository which includes the necessary fix until it's been properly released in the integrations repository.

            Assignee:
            Pawan Agrawal
            Reporter:
            Yuri Moura (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: