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  1. Jira Service Management Cloud
  2. JSDCLOUD-1365

request.channel.type issue property is not searchable

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    Description

      NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.

      Using issue.property["request.channel.type"].value = "email" or "portal" in JQL search filters does not seem to be working.

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          has a derivative of

          Bug - A problem which impairs or prevents the functions of the product. JRACLOUD-43303 Issue properties in JQL fail to respect is empty

          • Low - Low priority issues
          • Closed

          Suggestion - JSDCLOUD-1903 JIRA created issues for a Service Desk should be searchable in JQL for request-channel-type

          • Closed
          is related to

          Bug - A problem which impairs or prevents the functions of the product. JSDSERVER-1365 request.channel.type issue property is not searchable

          • Low - Low priority issues
          • Closed

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              mmcmahon Matthew McMahon (Inactive)
              mmcmahon Matthew McMahon (Inactive)
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                Updated:
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