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Type:
Suggestion
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Resolution: Unresolved
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None
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72
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51
JSM audit logs do not include Portal-only customer events. This suggestion covers various audit log events scoped under different sub-tasks to track customer interest and progress against each one:
- Adding or removing from projects (tracked in JSDCLOUD-18538)
- Activating or deactivating account (tracked in JSDCLOUD-10450)
- User activity such as logins, work items accessed, IP address (tracked in JSDCLOUD-18542)
- Changes to user details such as name, username and email (tracked in JSDCLOUD-18543)
Admins would like to know who actioned these and when.
Workaround
No workaround at the moment
- is duplicated by
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JSDCLOUD-13016 Add audit logs for the Help Desk Portal directly
- Closed
- is related to
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JSDCLOUD-10450 Audit log for portal-only customer account activation and deactivation
- Closed
1.
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Audit log for portal-only users added or removed from projects |
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Open | Unassigned |
2.
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Audit log for portal-only customer account activation and deactivation |
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Closed | Ash Young |
3.
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Audit log for portal-only user activity (logins, work items viewed, IP address etc) |
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Open | Unassigned |
4.
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Audit log for portal-only users - changes to user details |
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Open | Unassigned |