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  1. Jira Service Management Cloud
  2. JSDCLOUD-13604

Provide a way to delete submitted internal form on a request/ticket

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      Issue Summary

      Once an internal form is submitted, there'll be no option to delete it.

      Steps to Reproduce

      1. In Request View, add a form
        1. Make sure the form is internal (yellow)
      2. Edit and submit the form
      3. There will now be no delete action in the meatball menu

      Expected Results

      There should be a way to delete internal form.

      Actual Results

      There is no option to delete internal form.

      Workaround

      1. In meatball menu
      2. Click 'Make form external'
      3. Click 'Open customer edits'
      4. Click 'Delete form'

              92df334718e6 Anshumaan Bhartiya
              77520d6f2646 Lee Wang
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              52 Vote for this issue
              Watchers:
              32 Start watching this issue

                Created:
                Updated: