More descriptors for Jira service Management portal customers

Issue Summary

Currently it is showing just following details of portal customers.

• Customer (name or email address)
• Last Active
• Status
• Actions

it can be defined descriptors(Ex: Department) in the Identity providers like Azure, Okta when adding customers to it. Some tenants wants those defined descriptors to be available in the portal-only customers page after configured SAML SSO for portal customers as an additional column(s).

Expected Results

Need more Descriptors for the portal customers to be synched from Identity provider.

Example :

• Department

Actual Results

Currently it is showing just following details of portal customers.

• Customer (name or email address)
• Last Active
• Status
• Actions

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available