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  1. Jira Service Management Cloud
  2. JSDCLOUD-13499

Add the ability to sort the objects based on the label attributes of referenced attributes in list view via GUI

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      Problem

      When sorting the objects in list view by directly clicking on the object-type attribute, it sorts the objects based on their object keys.

      Suggested Solution

      Add the feature to sort based on the label attribute by default instead of keys when done via GUI. It will save 

      Why This Is Important

      As label attribute is displayed for these objects in list view, it is helpful if the objects are sorted based on them instead of the keys. Though this can be achieved via Advanced AQL, having this feature in GUI will make sorting simpler

      Workaround

      Use the Advanced AQL search and specify AQL as:

      ORDER BY <Attribute name>.label ASC

              Unassigned Unassigned
              e87386e27ed9 Simran G
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                Created:
                Updated: