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  1. Jira Service Management Cloud
  2. JSDCLOUD-13458

Ability to record the name of the individual associated with an Asset change in an Automation Log using {{initiator.displayName}}

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    Description

      Customer wants to be able to record the initiator.displayName for the individual who updates an Asset when the associated Object Updated trigger is invoked for an automation.

      Currently this is not possible as the name of the initiator is not returned back to the Automation from the Asset when a user updates an Asset value despite an entry being added to the Assets activity log.

      Adding this ability would allow administrators to track when and by whom assets are changed via the Audit log in the Automation and potentially send an email to Administrators.

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            Unassigned Unassigned
            810cb490c6e3 Marie Taylor Harper (Inactive)
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              Created:
              Updated: