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  1. Jira Service Management Cloud
  2. JSDCLOUD-13432

Add support for more protocols in URL type attribute

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      Problem

      At the moment, URL attributes must start with the prefix http:// or https:// for them to be considered valid as mentioned in the documentation.

      It would be helpful to have additional supported protocols so that these can be shown as clickable links in the Object view

      Suggested Solution

      Add support for other extensions like tel, sip etc.

      Why This Is Important

      Nowadays, many customers use multimedia communication sessions for voice and video calls and it would be helpful for them to have this functionality to directly trigger the associated workflow

      Workaround

      No workaround is available at the moment

              Unassigned Unassigned
              e87386e27ed9 Simran G
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                Created:
                Updated: