Details
-
Bug
-
Resolution: Fixed
-
Low
-
8
-
Minor
-
3
-
Description
Issue Summary
After deleting a request type tied to a form, you will not be able to perform any changes on the form because during the saving process, the request type isn't found.
Steps to Reproduce
- Add a request type to the form.
- Delete the request type.
- Try to save the form.
Expected Results
The request type should be removed from the form after the deletion or a message should appear informing this.
Actual Results
A generic message will appear on the UI:
We couldn't save your changes.
Select *Save changes* to try again
But you can see the error below on the browser dev tools:
{ "errors": [ { "errorMessage": "The request type you are trying to view does not exist." } ], "reasonKey": "sd.customerview.error.requestTypeNotFound", "reasonCode": "404" }
Workaround
Click on the Clear selection within the request type list in the form settings.
Attachments
Issue Links
- mentioned in
-
Page Loading...