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  1. Jira Service Management Cloud
  2. JSDCLOUD-13405

Different date formats displayed in Edit and View modes of Date and DateTime attributes

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Details

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    Description

      Problem

      The Date and DateTime type attributes in Assets show in MM/DD/YYYY format in Edit mode even if the Language option in account preferences is configured to show any other format. The default date format followed by Assets is MM/DD/YYYY

      How To Replicate

      1. In https://id.atlassian.com/manage-profile/account-preferences set the Language as UK
      2. Add a Date attribute to an object type
      3. Open an object of the object type and set a value in the Date attribute
      4. During setting/editing, the value shows in MM/DD/YYY format but after setting it shows as expected which is DD/MM/YYYY

      Suggested Solution

      Ensure that the Date and DateTime type attributes in Assets are displayed in the same formats in Edit as well View mode.

      Why This Is Important

      • This doesn't align with Date Picker field behaviour in Jira which shows the same format in Edit as well View mode.
      • Confusion for users leading to incorrect data entry

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            Unassigned Unassigned
            cf3a9e2a2246 Diptajeet Datta
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            Dates

              Created:
              Updated: