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  1. Jira Service Management Cloud
  2. JSDCLOUD-13355

Some change requests are not shown in the 'Changes on affected services' field.

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    Description

      Issue Summary

      Currently, the resolved change request with the same 'affected service' as the incident request will be displayed in the 'Changes on affected services' field on the incident request. However, Some change requests are not shown in the field in case there are a lot of other non-resolved requests.

      Steps to Reproduce

      1. Create 50+ change requests with the affected service value 'JIRA'
      2. Resolve the oldest change request
      3. Create an incident request with the affected service value 'JIRA'
      4. Click on the Changes on affected services field

      Expected Results

      Resolved change requests are shown

      Actual Results

      No change request are shown

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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              c9e23beb1ec0 Mehmet Pekcan
              3fb4e7e36438 K. Tajima
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              Dates

                Created:
                Updated: