Issue Summary

We are facing racing conditions when multiple automation rules are running in parallel which are attempting to update an object.

Steps to Reproduce

1. Create 5 automations in parallel(with object created trigger) which are suppose to update 5 user attribute using email address.
2. Import ~1500 objects using a CSV file
3. Automation will work for the most part but will fail 10% of the time

Expected Results

Objects should be updated successfully

Actual Results

Few objects are failing to update due to race condition and automation is failing with error:

Error updating Object

Workaround

Trigger: Scheduled

Branch: AQL targeting user attribute value missing

Action: Send web request -

https://<your-jira-tenant>.atlassian.net/rest/api/3/user/search?query={{Object.Email}}

Action: Edit Object - Select the attribute field -

{{webResponse.body.accountId}}

Note: Below options should be enabled in send web request action

• Delay execution of subsequent rule actions until we've received a response for this web request
• Continue running the rule even if the request response is not successful (i.e. non-200 response)