Details
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Bug
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Resolution: Fixed
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Low
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1
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Minor
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Description
Issue Summary
The "Include approval steps" option is not available in Workflow when opened from the Issue type screen.
Steps to Reproduce
- Choose a Jira Service Management project
- Navigate to Project Settings -> Issue types
- Click on the name of an issue type.
- That opened up the workflow associated with the issue type.
- Click on any Status in the workflow.
- There is no "Include approval steps" option in the pop-up window
- Navigate back to Project Settings
- Click on Request Types -> Choose and open a request type
- Choose Manage workflow -> View and edit workflow
- That opened up the workflow associated with the request type.
- Click on any Status in the workflow.
- You can see and select "Include approval steps" option in the pop-up window
Expected Results
To show the Approval step configuration in both cases.
Actual Results
The URL you need up on in both cases has the structure:
https://<instance>.atlassian.net/plugins/servlet/project-config/<ProjectKEY>/issuetypes/<ID>/workflow/edit
In both cases, we check if the workflow is associated with a request type and it comes back true.
{ "configurations": [], "isWorkflowAssociatedWithOther": false, "isWorkflowAssociatedWithSd": true }
Workaround
- Navigate to the Workflow edit screen from Request types; or
- Use the 'workflow' link instead of the name of the issue type in the same row on the Issue Types screen; or
- Once on the workflow designer page, refresh the page