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  1. Jira Service Management Cloud
  2. JSDCLOUD-13239

Support gifs included in comments on ticket thread in Slack/Teams to ticket comments in Jira Service Management

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    • Resolution: Unresolved
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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Support input format for gifs when included in comments on ticket thread in Slack/Teams to the ticket thread in Jira Service Management. Today, if a using giphy, the gif is shown as the text the user typed. If URL for gif is posted, gif is shown as plan text url.

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              ee1911a8f30a Marie Casabonne
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                Created:
                Updated: