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  1. Jira Service Management Cloud
  2. JSDCLOUD-13238

Ability for the virtual agent to turn a ticket into a KB article

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Implement a way to turn the resolution of an issue into a KB article to resolve future, related issues with the virtual agent

              b626b4c1deb5 Sarah Scaife
              ee1911a8f30a Marie Casabonne
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                Created:
                Updated: