JSM Chat: Support JSM Forms in Slack & Teams via Assist

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    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: JSM Chat
    • None
    • 42

      Problem Definition

      When using JSM Chat in Slack or Teams, JSM Forms are not supported.
      When raising a request, the Fields in an attached Form are not provided to be filled out.

      Suggested Solution

      Enable JSM Forms to be accessed and utilized through Assist in Slack & Teams.

      Workaround

      Utilize the Request Form in the Request Type by adding Custom Fields to it.

            Assignee:
            Unassigned
            Reporter:
            Payden Pringle (Inactive)
            Votes:
            17 Vote for this issue
            Watchers:
            18 Start watching this issue

              Created:
              Updated:
              Resolved: