Issue Summary

At present, any project role with the  Service Project Agent permission granted in the project has the capability to access the list of Customers.

Steps to Reproduce

Here are the steps to achieve this:

1. Create a Project role and assign users to it.
2. Navigate to Project Settings > Permissions > and grant the Service Project Agent permission to this recently created Project role.
3. Users belonging to this project role will gain the ability to see all the customers included in the project.

Expected Results

In certain scenarios, organizations collaborate with partner teams on specific projects. While these partner teams are required to perform typical agent-related responsibilities, organizations may prefer not to grant them access to view the list of customers.

It is expected that the ability to view Customers should be separable from the  Service Project Agent permission.

Actual Results

When the Service Project Agent permission is assigned to a project role, which is essential for performing agent-related duties such as ticket assignment and viewing the queue, it also grants access to the list of Customers. This behavior is not as intended and should be addressed.

Workaround

Not available