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  1. Jira Service Management Cloud
  2. JSDCLOUD-13138

Ability to restrict agents from Submitting/Creating Jira Forms

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      Issue Summary

      Currently, Jira Forms Settings allows the ability to prevent, Jira Service Desk Team Members ( Agents ) From Re-opening a Form, however, it would be good t have the ability to prevent agents from submitting a form and have the option only for portal customer accounts to submit a form.

      This can be helpful in scenario where we have created an automation rule and want only the forms submitted from portal to trigger the automation

            [JSDCLOUD-13138] Ability to restrict agents from Submitting/Creating Jira Forms

              Unassigned Unassigned
              b84bdacbe3bf Aslam K M
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                Created:
                Updated: