Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-13126

Navigate to the agents' profiles instead of the People and Team page from JSM reports

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • Reports
    • None
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

    Description

      Problem Definition

      As per the current design, when you click on an Agent's name in a JSM report, for example, a workload report it redirects to the People and Teams page rather than the profile.
      However, if you hover over the agent's name you will find the "View Profile" button which takes you to the right page.

      Suggested Solution

      Allow the redirection to the profile page instead of the People and Teams page

      Attachments

        Activity

          People

            Unassigned Unassigned
            74e7fd576f90 Prathiksha
            Votes:
            1 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

              Created:
              Updated: