Details
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Suggestion
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Resolution: Unresolved
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None
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2
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Description
Currently when you add a Jira Asset field to a Request Type and to a Form that will be associated with a Request Type, the functionality in the Customer Portal is different. When the Jira Assets field is added to the Request Type you see the total number of possible assets at the top of list of options. For example: 104 SEARCH RESULTS When the Jira Assets field is added to a Form that will be associated with a Request Type, you do not see the total number of possible options. Having consistency between both and showing the total number of options in both would be beneficial for the user when they are unfamiliar with Jira / JSM and don't realize there are more options than the default max of 50 load.