Details
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Bug
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Resolution: Fixed
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Low
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3
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Severity 3 - Minor
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0
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Description
Issue Summary
Attachments on forms disappear when reopening the form (also if the form is not submitted during issue creation) if the attachment field is shown conditionally based on a selection list that's tied to a Jira field.
Steps to Reproduce
- The problem comes when the attachment field on a form is shown conditionally and is dependent on a selection field in forms and linked to a Jira field
- To reproduce create a form.
- On that form add a field that contains a selection, for example, a dropdown field.
- Link that field to a Jira field.
- Then add a section that's shown conditionally based on the selection from that dropdown field.
- Within that section add an Attachment field.
- Save the form and link it to a request type.
- Submit a ticket and upload an attachment to the form.
- When the ticket is submitted, reopen the form, and you will see the attachment is gone.
- This only happens when the section where the attachment field is, is dependent on a selection list tied to a Jira field
Expected Results
Attachments should not disappear if the form is re-opened.
Actual Results
Attachments disappear from the form and the ticket.
Workaround
Move the attachment field outside of the conditional section or make it dependent on a field that's not linked to a Jira field.
Attachments
Issue Links
- is addressed by
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REQIN-79 Loading...