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  1. Jira Service Management Cloud
  2. JSDCLOUD-13003

Unable to search for approvers in the 'Approvers' field for team managed projects

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    Description

      Issue Summary

      Unable to search for approvers in the 'Approvers' field for team managed projects

      Steps to Reproduce

      1. In a team managed project, create an approval on a workflow step and update the workflow.
      2. Try adding an approver from the issue view.

      Expected Results

      The approver should show up in the user-picker field's dropdown.

      Actual Results

      There will be no approvers that will show in the user picker field's dropdown.

      Workaround

      Currently there is no known workaround for this behaviour. It is an active incident that our team is working on

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            jsheehy J Sheehy
            2988a663b0a1 Christal Rodrigues
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            Dates

              Created:
              Updated:
              Resolved: