Ability to add comments on JSM knowledge base article to provide feedback

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      Problem Definition

      • Currently, when we open a KB article from the JSM portal, we only have the option to provide feedback using thumb ( / ). However, if the user wants to provide detailed feedback with comments then currently there is no option to add comments on the KB.

      Suggested Solution

      • It would be useful if we provide an ability for users to add comments on a knowledge base article to provide feedback.

            Assignee:
            Unassigned
            Reporter:
            Neha Mahajan
            Votes:
            31 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated: