Ability to add comments on JSM knowledge base article to provide feedback

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      Problem Definition

      • Currently, when we open a KB article from the JSM portal, we only have the option to provide feedback using thumb ( / ). However, if the user wants to provide detailed feedback with comments then currently there is no option to add comments on the KB.

      Suggested Solution

      • It would be useful if we provide an ability for users to add comments on a knowledge base article to provide feedback.

              Assignee:
              Unassigned
              Reporter:
              Neha Mahajan
              Votes:
              31 Vote for this issue
              Watchers:
              24 Start watching this issue

                Created:
                Updated: