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  1. Jira Service Management Cloud
  2. JSDCLOUD-12951

Form Field: Ability to display more attributes in the Form field when customer creates new request through the portal

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      Problem Description

      When we add an Assets objects field to a Form, the only attribute displayed to the customer when they create a request from the portal is the Name attribute.

      Suggested Resolution

      Just like in Issue View, it would be a great UI experience for the customer if they are able to view more attributes on the portal in the Assets objects field.

      Issue View of the same field:

      Why this is important?

      To keep uniformity in how Assets objects fields are displayed across all portals

      Workaround (if any)

      None

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            [JSDCLOUD-12951] Form Field: Ability to display more attributes in the Form field when customer creates new request through the portal

            Sue Lund added a comment -

            We have an issue with this, too.  Some of our objects share the same "name" but have other different attributes.  If you can't see those other attributes, you won't know which one to pick.

            Sue Lund added a comment - We have an issue with this, too.  Some of our objects share the same "name" but have other different attributes.  If you can't see those other attributes, you won't know which one to pick.

              Unassigned Unassigned
              3033da771e98 Ashutosh Sharma
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                Created:
                Updated:
                Resolved: