Details
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Bug
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Resolution: Unresolved
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Medium
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6
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Severity 3 - Minor
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Description
Issue Summary
When creating tickets via Assist (Via app, or using the /assist command), the bot is displaying a list of all connected projects to all users, regardless if the user has access to the project.
Steps to Reproduce
- Trigger the Assist bot (either on the Assist bot create button, using the /assist command)
- View the dropdown with available request types.
Expected Results
Only projects where the Slack user has access should be displayed.
Actual Results
All connected projects are displayed - regardless of their customer permissions.
Workaround
Currently, there is no known workaround for this behavior. A workaround will be added here when available