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  1. Jira Service Management Cloud
  2. JSDCLOUD-12782

Ability to import JSON file with Canned Response.

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    • Resolution: Unresolved
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      Requirement:

      JSM has built-in canned response now. Customers would like a feature to import JSON file with canned responses which are exported from canned-response add-ons(there is feature to export in json format).

      Current method:

      Manually copy canned response text from add-on and create a new canned response in JSM.

              Unassigned Unassigned
              b6d0a675f06c Remo Fernandes
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                Created:
                Updated: