Ability to import JSON file with Canned Response.

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    • Type: Suggestion
    • Resolution: Unresolved
    • Component/s: Canned Responses
    • None
    • 38
    • 21

      Requirement:

      JSM has built-in canned response now. Customers would like a feature to import JSON file with canned responses which are exported from canned-response add-ons(there is feature to export in json format).

      Current method:

      Manually copy canned response text from add-on and create a new canned response in JSM.

              Assignee:
              Unassigned
              Reporter:
              Remo Fernandes
              Votes:
              32 Vote for this issue
              Watchers:
              18 Start watching this issue

                Created:
                Updated: