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  1. Jira Service Management Cloud
  2. JSDCLOUD-12778

Implement Customer Service Management feature for Team Managed projects

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      Problem Description

      Rich Customer Context was recently introduced as per this article.

      Currently, Customer service management on the Features page in Project settings is only available for Company Managed Projects.

      Suggested Resolution

      To make this feature available for Team Managed projects as well.

      Why this is important?

      Customers are interested to have this feature available for Team managed projects as well for better management of their customers and organisation

      Workaround (if any)

      No workaround at the moment.

              Unassigned Unassigned
              615ff5e1b75f Samriddhi Saumya
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                Created:
                Updated:
                Resolved: