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  1. Jira Service Management Cloud
  2. JSDCLOUD-12773

After importing or migrating Assets custom fields values to another site Jira will show an error for all Assets custom fields on Issue view

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    Description

      Issue Summary

      After migration or importing Assets custom field(s) value(s) to another site all Assets custom fields on issue view show an error "This field needs to be configured with an object schema” for all Assets custom fields.

      The error happens as the Asset custom field value is using workspace id of another site.

      Steps to Reproduce

      1. Migrate or import Issues with Assets custom fields from one site to another
      2. Update one of the Assets custom fields to object from current site
      3. Check that all Assets custom fields have an error

      Expected Results

      The error will be shown only for Assets custom fields which have incorrect workspace id in value.

      Actual Results

      The error is shown for all Assets custom fields if at least one Asset custom field has incorrect workspace id, even if field is not added to the Issue screen.

      Workaround

      Bulk update the Assets custom field to use objects from current schema.

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              Unassigned Unassigned
              207d30156835 Ivan Chapistrak
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              Dates

                Created:
                Updated: