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  1. Jira Service Management Cloud
  2. JSDCLOUD-12748

MIgration from HALP failing

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      Issue Summary

      Customer is unable to migrate the tickets from HALP to JSM

      Steps to Reproduce

      1. There is no error coming up
      2. And at the same time, tickets are not being migrated{}

      Expected Results

      tickets should be migrated

      Actual Results

      Tickets are not being migrated

      Workaround

      :
      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JSDCLOUD-12748] MIgration from HALP failing

            Jamie Artin added a comment -

            https://hello.atlassian.net/browse/CHEX-8?atlOrigin=eyJpIjoiNDViNzdkNTE2NDc2NDAxY2EzYzQyMTA4YzdiYjExODUiLCJwIjoiamlyYS1zbGFjay1pbnQifQ 

            chex team is currently looking into this

            Jamie Artin added a comment - https://hello.atlassian.net/browse/CHEX-8?atlOrigin=eyJpIjoiNDViNzdkNTE2NDc2NDAxY2EzYzQyMTA4YzdiYjExODUiLCJwIjoiamlyYS1zbGFjay1pbnQifQ   chex team is currently looking into this

              Unassigned Unassigned
              a659ba5f9161 Akriti Gupta
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: