Issue Summary

      When trying to delete a global status on Assets, if there is at least one status-type attribute configured without a type value, the deletion process will not occur, throwing a generic error

      Steps to Reproduce

      1. Create a global status on Assets General Configuration > Global Statuses (https://<instance>.atlassian.net/jira/servicedesk/assets/configure/global)
      2. Create a status-type attribute on any object type on any object schema and leave the Type value option without any values
      3. Go back to the Global Statuses menu and try to delete the status created in Step 1

      Expected Results

      The global status will be successfully deleted

      Actual Results

      The below error is thrown on the screen:

      We couldn't delete your status type
      Please check your network and try again. 

      Workaround

      The only way to delete these statuses at the moment is to add a Type value to every existing status-type attribute on your Assets schemas

            [JSDCLOUD-12665] Deleting a global status on Assets throws an error

            Klara Bras added a comment -

            Would it be possible to at least change the error to some helpful advice? 

            Klara Bras added a comment - Would it be possible to at least change the error to some helpful advice? 

              Unassigned Unassigned
              bd0e47de2684 Yuri Moura (Inactive)
              Affected customers:
              7 This affects my team
              Watchers:
              9 Start watching this issue

                Created:
                Updated: