Details
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Bug
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Resolution: Unresolved
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Medium
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1
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Severity 3 - Minor
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Description
Issue Summary
Issues fail to create in Mobile Device browsers if you fill out Date and Time form field.
Steps to Reproduce
- Access the Portal from your Jira Service Management project from your Mobile Browser
- Create a Request that contains a Date and Time field which is not required
- Fill the Date and Time field with data
Expected Results
The request should be created
Actual Results
If you click the Send button it will not do anything
Workaround
Customers can create the request from a PC browser and also add the date and time information from the description field so the Agent can modify it from the Issue View screen.
Attachments
Issue Links
- mentioned in
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