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  1. Jira Service Management Cloud
  2. JSDCLOUD-12619

Setting a field as required in the field config will add it to the request type but not the associated issue type screens

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    Description

      Issue Summary

      Setting a field as required in the field config will add it to the request type but not the associated issue type screens

      Steps to Reproduce

      1. Create a custom field
      2. Make it required in a field config associated to an issue type that has an associated request type
      3. Now the field shows as required in the request type but is not present in the associated screens

      Expected Results

      That the issue creation does not value and that all other field work as expected. 

      Actual Results

      Field is missing from screens.

      This leads to errors when creating tickets of the request type internally (ie asset fields won't load values)

      Workaround

      Add the field to the necessary screen

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            Unassigned Unassigned
            79302268a842 Ana Viseu
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            Dates

              Created:
              Updated:
              Resolved: