Issue Summary

When importing a JSON Assets file using a web address, you got the error "The file is inaccessible at this time. Please try again later." and the status code is 400 (bad request). No more details are provided about the bad request in Splunk or the request response.

Steps to Reproduce

1. Using Assets import tool
2. Use JSON option from a web address

Expected Results

The error message provides further details about the real problem and why returned error 400 (bad request).

Actual Results

Generic message: "The file is inaccessible at this time. Please try again later."

There are two known issues with this message:

• Expired certificate for HTTPS.
• Encoded URL.

Workaround

1. Check if the certificates are valid (e.g https://www.digicert.com/help/)
2. Check if the URL used is not encoded. If so, decode the URL and try again (https://www.urldecoder.org/)